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BioSmart Privacy Statement
The privacy of BioSmart online customers is treated with utmost respect. The personally identifiable
information on you and your purchases will not be sold, rented or given away to any other company or
agency without your explicit permission. This document should answer any questions you may have
regarding user privacy and our website. For information on use and liability, please see our Terms of
Use Agreement.
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data.
Yahoo! automatically collects order information but may only use this information in the aggregate. If you
accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your
shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo!
uses this information.
Please provide the correct email address when your order is submitted. When your order has been
placed, you should receive one email confirmation of that order that includes a 6-digit order number that
can be referenced if you have questions regarding your order. Customers requesting Express Mail
shipments will receive a second message containing a tracking number. No other shipping confirmations
or other email messages will be sent from us unless we have a question about your order, or you have
contacted us with questions or requests for information.
We do not add your name to any mailing lists, nor do we send any unsolicited email to our customers.
We do not sell or share any customer email addresses or any other customer information with any other
party.
Unsolicited email or “spam” is a growing concern for us and for our customers. We understand efforts to
decrease the number of unwanted messages through the use of filters such as “white lists,” and through
the practice of accepting email messages only from those individuals and companies who are
“registered” to send email to you.
However, we cannot comply with such validation or registration requests. To do so would require
hundreds of hours every month to fill such requests from all our customers. If you wish to communicate
with our customer service staff via email, please be aware we cannot respond to your messages if your
email service requires us to “register.”
Information Collection and Use
Biosmart, a division of TLC Medical, LLC is the sole owner of the information collected on this site. We
will not sell, share, rent or give this information to others in ways different from what is disclosed in this
statement.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement and gather broad
demographic information for aggregate use.
Link Issues
This website may contain links to other sites. Please be aware that we, BioSmart or the parent company,
TLC Medical, LLC, are not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements of each and every
website that collects personally identifiable information. This privacy statement applies solely to
information collected by this website.
Additional Uses & Choice Opt-in/out
Telephone Contact
Users may be contacted by phone if there is a problem or question about an order that they have
placed. Also, from time to time, we may phone a small percentage of our customers for input on how to
improve our service and product selection.
Email Contact
We reserve the right to contact you via email regarding your order or backorder including order and ship
confirmations. From time to time, we send BioSmart emails to our customers which may include special
offers, news, newsletters, promotions, product updates, notice of website updates, etc. You will not be
included in our BioSmart email newsletter/promotions mailing list without your express consent. Further,
each email message sent will provide instructions for removing your email address from future BioSmart
mailings. Emails will be from BioSmart only; we do not share, rent or sell our email lists with any third
party.
Choice Opt-in/out
During the checkout procedure, you will have the ability to opt in or out of our Nutrition Express email
newsletter/promotions list by checking or unchecking the Stay In Touch box directly under the field where
you enter your email address in the shopping cart. You may also remove your name at any time by
contacting us at 310-567-9777 or by contacting us by email.
Notification of Changes
If we decide to change our privacy policy, notification will be linked from our homepage to the new policy
so that our users are always up-to-date on what information we collect, how we use it and under what
circumstances (if any) we disclose it. Users will be notified via email and presented with an opportunity to
opt-out should we decide to use information in a manner that is inconsistent with the way in which it was
collected.
information on you and your purchases will not be sold, rented or given away to any other company or
agency without your explicit permission. This document should answer any questions you may have
regarding user privacy and our website. For information on use and liability, please see our Terms of
Use Agreement.
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data.
Yahoo! automatically collects order information but may only use this information in the aggregate. If you
accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your
shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo!
uses this information.
Please provide the correct email address when your order is submitted. When your order has been
placed, you should receive one email confirmation of that order that includes a 6-digit order number that
can be referenced if you have questions regarding your order. Customers requesting Express Mail
shipments will receive a second message containing a tracking number. No other shipping confirmations
or other email messages will be sent from us unless we have a question about your order, or you have
contacted us with questions or requests for information.
We do not add your name to any mailing lists, nor do we send any unsolicited email to our customers.
We do not sell or share any customer email addresses or any other customer information with any other
party.
Unsolicited email or “spam” is a growing concern for us and for our customers. We understand efforts to
decrease the number of unwanted messages through the use of filters such as “white lists,” and through
the practice of accepting email messages only from those individuals and companies who are
“registered” to send email to you.
However, we cannot comply with such validation or registration requests. To do so would require
hundreds of hours every month to fill such requests from all our customers. If you wish to communicate
with our customer service staff via email, please be aware we cannot respond to your messages if your
email service requires us to “register.”
Information Collection and Use
Biosmart, a division of TLC Medical, LLC is the sole owner of the information collected on this site. We
will not sell, share, rent or give this information to others in ways different from what is disclosed in this
statement.
Log Files
We use IP addresses to analyze trends, administer the site, track user movement and gather broad
demographic information for aggregate use.
Link Issues
This website may contain links to other sites. Please be aware that we, BioSmart or the parent company,
TLC Medical, LLC, are not responsible for the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy statements of each and every
website that collects personally identifiable information. This privacy statement applies solely to
information collected by this website.
Additional Uses & Choice Opt-in/out
Telephone Contact
Users may be contacted by phone if there is a problem or question about an order that they have
placed. Also, from time to time, we may phone a small percentage of our customers for input on how to
improve our service and product selection.
Email Contact
We reserve the right to contact you via email regarding your order or backorder including order and ship
confirmations. From time to time, we send BioSmart emails to our customers which may include special
offers, news, newsletters, promotions, product updates, notice of website updates, etc. You will not be
included in our BioSmart email newsletter/promotions mailing list without your express consent. Further,
each email message sent will provide instructions for removing your email address from future BioSmart
mailings. Emails will be from BioSmart only; we do not share, rent or sell our email lists with any third
party.
Choice Opt-in/out
During the checkout procedure, you will have the ability to opt in or out of our Nutrition Express email
newsletter/promotions list by checking or unchecking the Stay In Touch box directly under the field where
you enter your email address in the shopping cart. You may also remove your name at any time by
contacting us at 310-567-9777 or by contacting us by email.
Notification of Changes
If we decide to change our privacy policy, notification will be linked from our homepage to the new policy
so that our users are always up-to-date on what information we collect, how we use it and under what
circumstances (if any) we disclose it. Users will be notified via email and presented with an opportunity to
opt-out should we decide to use information in a manner that is inconsistent with the way in which it was
collected.
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